The answer is insecurity. People are afraid of others seeing and judging their work in progress. In one sense, insecurity is just a part of human nature—nobody likes to be criticized, especially for things that aren’t finished. Recognizing this theme tipped us off to a more general trend within software development: insecurity is actually a symptom of a larger problem.(答案是缺乏安全感。人们害怕别人看到和评价他们正在进行的工作。从某种意义上说,缺乏安全感是人性的一部分——没有人喜欢被批评,尤其是那些没有完成的事情。认识到这个主题让我们看到了软件开发中一个更普遍的趋势:缺乏安全实际上是一个更大问题的征兆。)
Deep down, many engineers secretly wish to be seen as geniuses. This fantasy goes something like this:
- You are struck by an awesome new concept.
- You vanish into your cave for weeks or months, slaving away at a perfect implementation of your idea.
- You then “unleash” your software on the world, shocking everyone with your genius.
- Your peers are astonished by your cleverness.
- People line up to use your software.
- Fame and fortune follow naturally.
在内心深处,许多工程师暗中希望被视为天才。这种幻想是这样的:
- 你会被一个了不起的新概念所震撼。
- 你消失数周或数月躲在洞穴中,努力实现你的理想。
- 然后世界上“发布”你的软件,用你的天才震撼每个人。
- 你的同龄人对你的聪明感到惊讶。
- 人们排队使用你的软件。
- 名利自然随之而来。
It turns out that this Genius Myth is just another manifestation of our insecurity. Many programmers are afraid to share work they’ve only just started because it means peers will see their mistakes and know the author of the code is not a genius.(事实证明,这种天才神话只是我们缺乏安全感的另一种表现。许多程序员害怕分享他们刚刚开始的工作,因为这意味着同行会看到他们的错误,知道代码的作者不是天才。)
To quote a friend: I know I get SERIOUSLY insecure about people looking before something is done. Like they are going to seriously judge me and think I’m an idiot.(引用一位朋友的话:
我知道,别人在我完成某事之前就来看,会让我感到非常不安全。好像他们会认真地评判我,认为我是个白痴。)
How dispersed is the knowledge and know-how in your project? If you’re the only person who understands how the prototype code works, you might enjoy good job security—but if you get hit by a bus, the project is toast. If you’re working with a colleague, however, you’ve doubled the bus factor. And if you have a small team designing and prototyping together, things are even better—the project won’t be marooned when a team member disappears. Remember: team members might not literally be hit by buses, but other unpredictable life events still happen. Someone might get married, move away, leave the company, or take leave to care for a sick relative. Ensuring that there is at least good documentation in addition to a primary and a secondary owner for each area of responsibility helps future-proof your project’s success and increases your project’s bus factor. Hopefully most engineers recognize that it is better to be one part of a successful project than the critical part of a failed project.(你的项目中的知识和技能分散程度如何?如果你是唯一了解原型代码工作原理的人,你需要会受到良好的工作保障,但如果你被公交车撞倒,项目就完蛋了。但是,如果你与同事合作,你的巴士因子就翻了一番。如果你有一个小团队一起进行设计和制作原型,情况会更好——当团队某个成员消失时,项目不会被孤立。记住:团队成员可能不会被公交车撞到,但其他不可预知的事件仍然会发生。有人可能会结婚、搬走、离开公司或请假照顾生病的亲属。确保每个责任领域除了一个主要和一个次要所有者之外,至少还有可用的文档,这有助于确保项目的成功,提高项目的成功率。希望大多数工程师认识到,成为成功项目的一部分比成为失败项目的关键部分要好。)
We think the middle ground is really the best solution. Group teams of four to eight people together in small rooms (or large offices) to make it easy (and non- embarrassing) for spontaneous conversation to happen.(我们觉得折中的方案是最好的解决方法。在小房间(或大办公室)将四至八人组成小组,方便大家轻松(且不令人尴尬)地自由对话。)
Don’t misunderstand us—we still think engineers need uninterrupted time to focus on writing code, but we think they need a high-bandwidth, low-friction connection to their team just as much. If less-knowledgeable people on your team feel that there’s a barrier to asking you a question, it’s a problem: finding the right balance is an art.(不要误解我们,我们仍然认为工程师需要不受打扰的时间来专注于编写代码,但我们认为他们同样需要一个高带宽、低冲突的团队连接。如果你的团队中新人觉得向你提问存在障碍,那就是一个问题:找到正确的平衡是一门艺术。)
The point we’ve been hammering away at is that, in the realm of programming, lone craftspeople are extremely rare—and even when they do exist, they don’t perform superhuman achievements in a vacuum; their world-changing accomplishment is almost always the result of a spark of inspiration followed by a heroic team effort.(我们反复强调的一点是,在编程领域,孤独的工匠极其罕见,即使他们确实存在,他们也不会在真空中完成超人的成就;他们改变世界的成就几乎总是灵感迸发、团队英勇努力的结果。)
A great team makes brilliant use of its superstars, but the whole is always greater than the sum of its parts. But creating a superstar team is fiendishly difficult.(一个伟大的团队能够出色地利用它的超级明星,但整体总是大于各部分的总和。但打造一支集合多个超级明星球队是极其困难的。)
Let’s put this idea into simpler words: software engineering is a team endeavor.(让我们把这个想法用更简单的话来说:软件工程是一个团队的努力。)
The moral is this: do not underestimate the power of playing the social game. It’s not about tricking or manipulating people; it’s about creating relationships to get things done. Relationships always outlast projects. When you’ve got richer relationships with your coworkers, they’ll be more willing to go the extra mile when you need them.(寓意是:不要低估社交游戏的力量。这不是欺骗或操纵人们;这是关于建立关系来完成事情。关系总是比项目更长久。当你和你的同事关系更融洽时,他们会更愿意在你需要他们的时候帮助你。)
In a professional software engineering environment, criticism is almost never personal—it’s usually just part of the process of making a better project. The trick is to make sure you (and those around you) understand the difference between a constructive criticism of someone’s creative output and a flat-out assault against someone’s character. The latter is useless—it’s petty and nearly impossible to act on. The former can (and should!) be helpful and give guidance on how to improve. And, most important, it’s imbued with respect: the person giving the constructive criticism genuinely cares about the other person and wants them to improve themselves or their work. Learn to respect your peers and give constructive criticism politely. If you truly respect someone, you’ll be motivated to choose tactful, helpful phrasing—a skill acquired with much practice. 在专业的软件工程环境中,批评几乎从来不是针对个人的,它通常只是构建更好项目过程的一部分。诀窍是确保你(和你周围的人)理解对某人的创造性产出进行建设性批评和对某人的人身攻击之间的区别。后者是无用的——它是琐碎,几乎不可能采取行动。前者可以(也应该!)提供帮助并指导如何改进。而且,最重要的是,它充满了尊重:给予建设性批评的人真正关心对方,希望他们提升自己或工作。学会尊重同龄人,礼貌地提出建设性的批评。如果你真的尊重别人——这是一种通过大量实践获得的技能。)
A good postmortem should include the following:
- A brief summary of the event
- A timeline of the event, from discovery through investigation to resolution
- The primary cause of the event
- Impact and damage assessment
- A set of action items (with owners) to fix the problem immediately
- A set of action items to prevent the event from happening again
- Lessons learned
一个好的事后总结应该包括以下内容:
- 事件的简要概述
- 事件的时间线,从发现、调查到解决的过程
- 事件的主要原因
- 影响和损害评估
- 一套立即解决该问题的行动项目(包括执行人)。
- 一套防止事件再次发生的行动项目
- 经验教训
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Be aware of the trade-offs of working in isolation.
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Acknowledge the amount of time that you and your team spend communicating and in interpersonal conflict. A small investment in understanding personalities and working styles of yourself and others can go a long way toward improving productivity.
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If you want to work effectively with a team or a large organization, be aware of your preferred working style and that of others.
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意识到孤立工作的得失。
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认识到你和你的团队花在沟通和人际冲突上的时间。在了解自己和他人的个性和工作风格方面进行少量投入,对提高生产力有很大帮助。
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如果你想在一个团队或一个大型组织中有效地工作,要意识到你和其他人喜欢的工作风格。